*The order cannot be canceled after it has been delivered to the shipping company, and there is no specific period for the delivery of the order to the shipping company, but this is due to the store’s conditions and its contract with shipping and delivery companies. You can inquire about the shipping company’s receipt of the order through the WhatsApp number +966504446432 or through the link tracking the order sent to your mobile registered in the application.
*Cancellation is requested via the store's WhatsApp number + 966504446432
Or by clicking on the following link:
* Refund mechanism when canceling the request: in the event of a request for cancellation within 24 hours of creating the request, the amount is refunded to the same method of payment made by the customer and takes from 2 days to 14 working days. Via PayPal only A PayPal account is required for the customer and the store is provided with the account name by Customer Service.
* If you choose international shipping outside Saudi Arabia via DHL, customs fees may be imposed on the shipment in the country of receipt, in the event that the recipient does not pay customs fees upon delivery by the delivery representative, the shipment will return to the store and the store will not bear any financial consequences as a result - it is not always necessary to have Customs fees and customs fees estimation is up to the customs authority in the customer's country.